Two of the core values of Parchmore Medical Centre are to provide good access and also continuity of care for our patients and we are always looking at ways of making our appointment system more efficient so that you have better access to your doctor or nurse when you require it.
Following feedback from you, our patients, we have made some changes to our appointment system to offer more flexibility with a choice of telephone consultations/face to face appointments with a doctor on the day or routine pre-bookable appointments.
If you call us on the main surgery telephone number 020 8251 4200 between 8.00am-6.30pm Monday to Friday except Bank Holidays we will endeavour to do our best to arrange a telephone call or an appointment on the same day or as soon as possible.
You can also call us anytime between 8.00am – 6.30pm Monday to Friday except Bank Holidays to book a pre-bookable appointment.
Remember – The clinicians cannot deal effectively and safely with more than one major problem or 2 minor problems in a 10 minute appointment. Presenting with a long list, may result with the doctor advising a further appointment. If you feel you need a longer appointment, please let the receptionist know when you are booking your appointment.
What is Patient Access?
With Patient Access, you can now access your local GP services at home, work or on the move — wherever you can connect to the internet. What’s more, because Patient Access is a 24 hour online service you can do this in your own time, day or night.
- Book an appointment
- Order repeat prescriptions
- Change your address details
- Send secure messages to your practice
- View your medical record
To register for Patient Access online services please complete our registration form.
If you have a booked appointment and we have a mobile telephone number for you, we will send you a text reminder 24 hours prior to your appointment. Please ensure that we have your mobile number and let us know if your number changes.
Self Check-In Screen
On arrival at the surgery, if you already have a booked appointment please use the self check-in screen. Once you have checked in, please take a seat in the waiting area until you are called via the jayex board located in the reception area and follow the directions displayed.