NHS App
Try the NHS App. If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to get health advice, order repeat prescriptions, manage your hospital referrals, view your GP health record and more. If you already use Patient Access you can continue to use it but you can use the NHS App as well. For more information go to www.nhs.uk/nhsapp.
What the NHS App does
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
News updates
Receive messages from your surgery in your NHS App, instead of by SMS text or letter. More secure and more reliable.
Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online.
Get the app
Non-urgent advice: Having Problems?
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
AskFirst
Proxy Access
What is proxy access?
A GP surgery can give someone proxy access so they can help another person manage their GP health and care.
A proxy may be able to act for the person they support, by:
- ordering repeat prescriptions
- booking appointments
- contacting the surgery or speaking to surgery staff
- viewing test results or vaccinations
- accessing all or part of the GP health record, to help with health-related tasks and managing health issues
Reasons for proxy access
Reasons for wanting or needing help could include:
- having a physical or mental health condition
- technical barriers, for example not having a computer or a smartphone
- language barriers, for example if it’s not easy to access services in English
- practical reasons, for example working shifts or unsocial hours
- age, for example a child may need a parent to manage their GP services
If you’re aged 16 or over, you can ask for someone to be your proxy for any reason. It does not stop you having access to your GP services yourself.
If you help someone else with prescriptions, booking appointments or managing their health and care, getting proxy access could make it easier and more convenient.